Privacy Policy

Last updated: May 24, 2026

Who we are

Starr Creek Inc. operates Starr Creek Life, a web-based household management application available at life.starrcreek.com. When this policy refers to "we", "us", or "our", it means Starr Creek Inc.

What information we collect

We collect information you provide directly when you create an account or use the service:

Name and email address
Household and family information you choose to enter (schedules, appointments, reminders, medical records, etc.)
Payment information (processed by our payment provider; we do not store card numbers)

We also collect limited technical information automatically:

Log data (IP address, browser type, pages visited, timestamps)
Cookies required for authentication and session management

How we use your information

To operate and deliver the service
To send reminders and notifications you have configured
To process subscription payments
To respond to support requests
To improve the service

We do not sell your personal information to third parties.

How we share your information

We share information only with third-party service providers necessary to operate the service (such as payment processors and email delivery providers), and only to the extent required to perform those services. We require these providers to protect your information and use it only for the purpose it was shared.

We may disclose information if required by law or to protect the rights, property, or safety of Starr Creek Inc., our users, or the public.

In the event of a merger, acquisition, or sale of all or part of our business, your information may be transferred to the acquiring entity. We will notify you of any such change via email or a notice on this page.

Third-party links

The service may contain links to third-party websites. We are not responsible for the privacy practices of those sites. We encourage you to review the privacy policy of any third-party site you visit.

Children

The service is intended for users who are at least 18 years of age. We do not knowingly collect personal information from anyone under 18. If you believe we have inadvertently collected such information, please contact us and we will delete it promptly.

International data transfers

Your information is stored on servers located in Canada and the United States. If you access the service from outside these countries, your information may be transferred to and processed in a country with different data protection laws than your own. By using the service, you consent to this transfer.

Data retention

We retain your data for as long as your account is active or as needed to provide the service. If you close your account, we will delete your personal data within 30 days unless we are required to retain it by law.

Security

We use industry-standard measures to protect your information, including encrypted connections (HTTPS) and access controls. No method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Your rights

You may contact us at any time to exercise the following rights regarding your personal information:

Right to be informed — know what data we collect and how we use it (this policy).
Right of access — request a copy of the personal data we hold about you.
Right to rectification — ask us to correct inaccurate or incomplete data.
Right to erasure — request deletion of your account and personal data.
Right to restrict processing — ask us to limit how we use your data.
Right to object — object to certain uses of your data.
Right to withdraw consent — where processing is based on consent, withdraw it at any time.

To exercise any of these rights, contact us at support@starrcreek.com. We will respond within 30 days.

You also have the right to lodge a complaint with the data protection authority in your jurisdiction if you believe we have handled your data improperly.

Cookies

We use cookies solely for authentication and to maintain your session while you are logged in. We do not use advertising or tracking cookies.

Changes to this policy

We may update this policy from time to time. We will post the updated policy on this page with a revised date. Continued use of the service after changes constitutes acceptance of the updated policy.

Contact us

If you have questions about this privacy policy or how we handle your data, please contact us at support@starrcreek.com.